Acro Media is a digital commerce consulting company specializing in open source architecture that develops tailored commerce infrastructure for effective operations and scalable growth. Our solutions empowers retailers with a continuous integration framework allowing them to adopt or create innovative technology that gives them the freedom to build ideal customer experiences and streamlined backend operations.
Our Discovery is a collaborative process that allows you to explore the best possible options for your business, guided by our digital commerce experts. This phase is iterative, so you’re not locked in to a predetermined spec list. This allows for choice and adaptability. The goal at this phase is to uncover all the unique insights and business requirements that you have to create the perfect match between an open source framework and your business model. We’ll guide you through a number of exercises and provide the tools to help you uncover the specifics of your needs. Whether you know them yet or not.
At this phase, we take a two-pronged approach. With an understanding of your business as a whole, which we got from our Discovery, we split our focus between the technical specifications and the information architecture. The brilliance of this phase is when we bring both of our strategy pieces together in a visualization. This allows you to see a working wireframe of your front end customer experience and the back end admin workflow.
The website UX process begins in the strategy stage and culminates in a design experience. Once all major stakeholders and their motives are identified, we can begin to illustrate how content will be laid out in order to engage these visitors and customers, and ensure there is content on the site to satisfy their outcomes. UX translates to the admin section of the build as well; proper backend business and content workflows can be wireframed-out to ensure control and flexibility.
Armed with the technical architecture, customer insights and creative designs, the front and backend development teams have a full understanding of what and how to implement the technology. A typical Development phase includes: Server architecture, tech stack configuration, software integration, content migration, and/or front end development.
To ensure quality and consistency, we QA as we go. Constantly testing and retesting to ensure that we are building toward your objectives and meeting project expectations. Once the client has given their approval we can move to the Launch phase.
Only when our team has tested the quality and validity of the project and measured it against the deliverables brief, we present the finished product to all your stakeholders. Once we have received your approval, we train your team and provide backend access to begin final testing. After the training, testing and content are complete, Acro launches the project to the live environment!
In the world of open SaaS solutions, BigCommerce is a major player. Their mission is to help B2B & B2C merchants sell more at every stage of growth by empowering merchants to build, innovate and grow their businesses online. Matt Gomez, Acro Media's Director of Sales, spoke with Daniel Fertig, BigCommerce’s VP of Agency Partnerships, about their offering in the B2B space and why B2B companies need to be selling online.
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