Ignitiv is an omni-channel commerce focussed digital agency that helps retailers, branded manufacturers, B2B companies and telcos enhance their customer experience online and in-store. Our 100+ consultants deliver value to clients in the areas of eCommerce, Point-of-sale, CRM, Inventory, Order Management and integration to leading brands such as HomeHardware, LKQ, Cracker Barrel, Groupe Dynamite, Barneys New York etc. With 20+ years of experience, Ignitiv has worked across most eCommerce scenarios including B2C, B2B, complex enterprise architectures, integrations to 3rd party services such as personalization, email campaigns, analytics, ERP, OMS etc. From strategy to architecture to design, development and on-going site optimization, Ignitiv offers a full suite of services. Ignitiv operates from its headquarters in Silicon Valley and global development centers.
We understand your needs and goals. We analyze your market, your customers and the state of readiness of your systems. And then we develop our point of view about the strategic technological direction you should take. We beef that up with insights from our and others’ experience. And we help you select the right technologies. Our strategy services include: Omnichannel Strategy Omnichannel Systems Transformation Roadmap Vendor Selection for Ecommerce and Store Systems Digital and Mobile Marketing Strategy
We believe great experiences for customers begin with great design of customer facing and store-associate facing applications. And that they require tight integration with front and back end applications. Design is an integral part of our implementation services. Our design services include: User experience and Visual Design Information Architecture Front-end development for Web, Store and Mobile apps Rapid Prototyping
We have been around the block before starting Ignitiv. We have delivered implementations for Tier 1 retailers at global scale in e-Commerce, Store Systems and order management. We have developed technology from the ground up including mobile apps. We have built integrations internally to enterprise systems and externally to published APIs of web services such as marketplaces. We have mastered the necessary ingredients to make an implementation successful. Our Implementation Services include: Requirements and Technical Design Solution Development Integration Quality Assurance Product Engineering Services
At Ignitiv, we want to make sure clients start reaping the rewards of their investments in their Omnichannel strategy as quickly as and in as troublefree manner as possible. Towards that end we provide the following services: Cloud based delivery / Hosting Application Maintenance Performance Tuning On-going Application Renewal
As a part of its eCommerce and digital offerings, Ignitiv provides optimization services geared towards enabling clients to increase their revenues and profits. These services include the following: Search Engine Optimization, Site Search Optimization, Analytics Configuration and eCommerce Conversion Rate Optimization.
United States headquarters:
16925 Stevens Creek Blvd, Suite 100,