The Mira Difference

For over 20 years, we built and maintained hundreds of sites and applications for our clients, advised and consulted them on how to best grow online sales, tuned and modernized their infrastructure. As a world-class professional services agency, we base our business on building trust, delivering value, leading as example, acting with integrity, and persevering. Our clients benefit from Mira team's passionate drive to deliver and our three key areas of focus:

• Human Commerce - reimagine experiences, treat people as individuals, and inspire. Connect people and merchant through the right commerce ecosystem. Unify new channels & touchpoints, facilitate preference, identify the right moments to act and grow. Deliver on trust.
• Extreme Care - go above and beyond in providing uncompromised high-quality levels of service and care to our clients in maintaining their digital sales channels; give guidance and be forward-thinking; help clients reach the next level in their hero journey.
• Technology Mastery - provide deep and broad level of technical expertise resulting from decades of professional services delivery to merchants, brands, distributors across platforms, industry verticals, and geographies.

BigCommerce Services

• Full Platform Migrations
• Template / Theme modernization, mobile optimization, performance tuning
• Custom integrations with third-party systems
• Multi-storefront Deployments
• B2B / Wholesale Site Deployments
• V2 to V3 Upgrades
• Google Analytics 4 Upgrades
• Maintenance, Support, Troubleshooting

Professional Mira Services You Benefit From:

Commerce Strategy

• eCommerce Technology Consulting - we guide and assist clients in selecting appropriate tools, products, and platforms to help optimize, scale, and automate their eCommerce infrastructure.
• Composable Commerce - we consult, guide, and onboard clients to a headless composable eCommerce architecture where the front-end is decoupled from the back-end commerce functionality and a set of best-of-breed commerce components & services are composed into a custom application built for our clients' specific needs.
• Omni-channel Commerce - we enable full integration of multiple sales channels to create seamless, consistent, and unified shopping experiences supported at every touchpoint by intelligent data to meet customer preferences and needs.
• Enterprise Architecture Modernization - we advise and consult clients on organizing and optimizing their IT infrastructure, architecture and processes to better align with their business goals.

Experience Design

• User Interface Design, Web Design - we combine our tech expertise with world class UX/UI visual design to create unique digital experiences.
• Front-end Templates Customization - we build custom templates that offer flawless user experiences and optimize your storefront for mobile use.
• Usability Analysis & Testing - through analysis and testing we determine how use-friendly your software is and discuss custom solutions to improve usability and address UX issues.
• User Journey Mapping - through the process of discovery we learn about your shoppers, discover their pain points and brainstorm solutions to address issues.
• Content Strategy - we ensure a personalized user experience is delivered to the end user in the right place, right time, and within the right format, and we assess whether your channel content supports your business goals.

Platforms & Commerce Technology

• BigCommerce site migrations - turn-key BigCommerce site migrations, including site customizations, integrations, and performance tuning.
• "Powered By" BigCommerce custom SaaS implementations - we support enterprise SaaS businesses with BigCommerce’s leading open SaaS solution as a core commerce platform for their businesses.
• Front-end Development- we utilize UX, design and modern performance components to build custom frontend web solutions focusing on headless applications that offer advanced flexibility in your tech stack.
• Back-end Development - we utilize SaaS solutions and modern middleware to build serverless custom applications that offer enhanced scalability, high performance and modern flexibility.
• Custom Web & Mobile Applications Development - we design, build, integrate and support progressive web and native apps to power merchants' mobile sales channels.

Systems Integration

• Cloud-based cross-platform Integrations - we excel at leveraging MACH architecture to build complex system integrations and custom cloud-based full-stack serverless applications that fit our clients needs.
• Custom Middleware & Connectors Development - we specialize in developing custom connectors and marketplace apps that easily integrate with your existing tech stack.
• ESB Middleware Integrations - we leverage modern middleware and integration platforms to connect your systems of record supporting event-driven enterprise software architectures.
• ERP, CDP, PIM, CRM, DAM, WMS, EDI Integrations - we have years of experience developing and implementing custom integrations into ecommerce storefronts.
• Enterprise Architecture Optimization - we plan, manage and analyze IT strategy and IT compliance to assess the maturity of and to roadmap your architecture.

Managed Services

• eCommerce sites & web applications maintenance - we build dynamic and easy-to-use websites and provide ongoing support for existing eCommerce channels even after a project’s completion.
• Troubleshooting, bug fixing, and support - our tech expertise and years of experience positions us to solve unique and complex tech problems quickly and efficiently.
• Features and functionality enhancements - our dev team analyzes site performance and makes software recommendations that will enhance your overall user experience.
• Site performance testing, tuning & optimization - we conduct extensive multivariate testing and support experimentation, A/B testing to improve your website.
• Technical & security audits - we conduct testing and security audits to check your software to determine potential risks and prevent security breaches.

eCommerce Analytics

• Website performance testing & audits - we use data analysis to measure site performance and conduct SEO & CRO audits and recommend areas for improvement.
• Full range of Search Engine Optimization (SEO) services- we help improve your organic search presence to attract new customers to your website and to grow your business.
• Google Analytics & Tag Management configuration & support - we review your set up and design and deliver a marketing roadmap that includes a strong tagging strategy.
• Conversion funnel analysis & optimization - we design and implement eCommerce funnels tailored to your specific business needs in order to grow conversion rates.
• Full range of Conversion Rate Optimization (CRO) services - we optimize and test your site to maximize your ecommerce ROI.
• Data normalization, abstraction, visualization - we collect, analyze and use data analysis to measure ROI and make data-driven decisions for site improvements.

We Build Custom BigCommerce Solutions With:

Bloomreach CDP/Search/CMS, Amazon Buy with Prime, Avalara, Bolt, Chargebee, Chargify, Contentful, Contentstack, Deck Commerce, Coveo, Fluent Commerce, Jitterbit, Celigo, Mulesoft, Boomi, Netlify. Vercel, Threekit, Salsify, Rallyware, Freestyle, Epicor 21, Microsoft Dynamics 360, Klaviyo, Syte, Dynamic Yield, Monetate, Kibo OMS, FastSimon, Hullabalook, Jasper, Teamwork Commerce, Vue Storefront, Salesforce CRM, SFMC, SFSC, MiniBC, and numerous other leading products, tools, platforms, and service providers.