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Overview

At Pixafy, we enable seamless ecommerce for B2B and B2C small and mid-sized businesses by designing, implementing, and integrating engaging ecommerce experiences that bridge online storefronts with back-office systems. We simplify and unlock our client's ecommerce potential for enhanced efficiency and profitability. Our tailored solutions streamline operations and customer experiences. We provide ongoing thought leadership, staying ahead of emerging trends and technologies. Together, let's revolutionize how your business operates in the digital commerce age.

Services

Discovery

Pixafy's discovery process involves identifying, defining, and understanding project requirements, scope, objectives, constraints, and level of effort. It entails thorough research, analysis, and stakeholder collaboration to gather insights and formulate a clear vision. This phase often includes brainstorming, prototyping, and feasibility studies to explore potential solutions and determine the most viable approach. Effective communication, documentation, and feedback mechanisms are essential for refining ideas and aligning expectations. Ultimately, this process sets the foundation for successful software development and integrations by ensuring a comprehensive understanding of user needs and project goals before proceeding to implementation.

Design

At Pixafy, the ecommerce website design, user information (UI), and user experience (UX) process involve creating a visually appealing and intuitive design that optimizes user interaction and facilitates seamless transactions. It begins with comprehensive user research to understand preferences, behaviors, and pain points. Design iterations focus on enhancing usability, accessibility, and visual appeal while ensuring efficient navigation and clear product presentation. Incorporating user feedback and usability testing refines the design, ensuring a satisfying and frictionless customer experience. The result is a user-centered design approach that maximizes engagement and conversion.

Architecture

Pixafy's ecommerce website architecture process entails designing a robust and scalable framework to support seamless functionality, performance, and security. It involves defining the system's structure, including databases, application components, and back-office system integrations, and ensuring efficient data management and processing across all systems. Considerations like caching mechanisms, security protocols, and data syncs/transfers between all systems (ERP, OMS, CRM, PIM, WMS, etc) are all evaluated and planned for. Scalability is prioritized to accommodate increasing traffic and evolving business needs. Through meticulous planning and implementation, this process establishes a solid foundation for a resilient and high-performing ecommerce platform capable of meeting user demands and driving business growth.

Integration

Pixafy's ecommerce website integration process involves seamlessly connecting various third-party services, applications, and platforms to enhance functionality and streamline operations. It encompasses integrating payment gateways, shipping providers, inventory management systems, enterprise resource planning (ERP), and customer relationship management (CRM) tools (as a few examples) to optimize the shopping experience. Where necessary, we leverage BigCommerce's API (Application Programming Interface) integration to facilitate data exchange and communication between different systems, ensuring coherence and efficiency across the ecommerce ecosystem. Through careful planning and execution, this process enables businesses to leverage the capabilities of external solutions while maintaining coherence and consistency within their BigCommerce infrastructure, ultimately enhancing customer satisfaction and operational efficiency.

Development

Pixafy's ecommerce website software development process involves creating a robust, user-friendly platform tailored to meet business objectives and customer needs. It begins with comprehensive discovery, planning, requirements gathering, and design, followed by iterative development cycles to build and refine features. Developers implement core functionality using BigCommerce best practices across modern programming languages, frameworks, and methodologies, including product catalogs, shopping carts, and secure checkout systems. Thorough testing ensures reliability, security, and performance, while ongoing maintenance and updates keep the platform optimized and competitive. This process aims to deliver a seamless and engaging online shopping experience, driving business growth and customer satisfaction.

Support

Pixafy provides several support offerings tailored to our client's unique needs. This can include; - Monthly "Service Pack" of Support Hours - One-time Purchase of "Service Pack" Hours - Ad-Hoc Support - Custom Support Services The software support process for an ecommerce website involves continuous monitoring to ensure optimal performance, security, and functionality. It includes proactive monitoring for potential issues, timely bug fixes, and security patches to safeguard against threats. Regular performance optimization and scalability enhancements accommodate growing demands and technological advancements. Feedback from users and stakeholders informs iterative improvements, while adherence to industry standards and best practices maintains competitiveness and compliance. This ongoing support aims to sustain a reliable and high-performing ecommerce solution, fostering customer trust and driving long-term success.

Verticals Serviced
• Art & Photography
• Automotive
• Beauty & Skincare
• Books & Magazines
• Business to Business (B2B)
• Construction & Industrial
• Consumer Electronics
• Consumer Packaged Goods
• Education
• Fashion & Accessories
• Food & Beverage
• Gifts & Collectibles
• Health & Wellness
• Home & Interiors
• Jewelry
• Lifestyle
• Media & Entertainment
• Pets
• Service-Based Industries
• Sports & Equipment
• Stationary & Office Supplies
• Tactical & Firearms
• Toys & Games
• Vape & CBD

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Partner details


Partner tier:

Partner type:

Agency Partner

Website:

pixafy.com

US headquarters:

575 Eighth Avenue, 9th Floor
9th Floor
New York,NY
US