Get ecommerce help from certified experts



GRAYBOX is a digital consulting agency that helps you solve challenges, reach your audience and optimize your operations with elegance, utility & expertise. We’re your partners for success in a digital-first world — we help you captivate your customers online and off with measurable results.


Ecommerce Design & Development

GRAYBOX works closely with your company to evaluate current challenges and examine the role ecommerce plays within your business. We gather and make use of data, streamline the shopping experience through strategic UX/UI design, optimize conversion rates, increase organic search through sound content strategy, and authentically communicate your brand’s essence through thoughtful design and marketing.

Amazon Marketplace Management

Amazon is the world’s largest ecommerce marketplace and accounts for more than a quarter of all online sales in the United States. Ecommerce sales have skyrocketed from $91 billion in 2005 to over $340 billion in 2015. This dramatic growth is in no small part due to, which accounted for over half the total growth in 2015 ecommerce sales. All this growth has created both opportunities and challenges. We identify the best opportunities for you to grow your businesses, and in many cases, Amazon presents both competition and opportunity. We demystify selling on Amazon and help clients determine how their business can thrive within a product category. If Amazon is something that your business has been discussing, GRAYBOX can help you identify what options are available to you, capitalize on opportunities, and avoid pitfalls.

Site Support & Maintenance

Helpfulness is our top core value at GRAYBOX. If you have a website or app that needs to be adopted, we’re happy to partner with you wherever you’re currently at. Within a few days we can take over your site and provide dedicated support and maintenance. If necessary, we coordinate with your current developers to manage the adoption transition and quickly get up to speed on anything special that needs fixing – whether your site is still in development or its live. GRAYBOX is technology agnostic – we don’t subscribe to only one development language and can take over management no matter what platform your site is written in. Everything in the digital world needs a gameplan to provide support, security and monitoring. We are very familiar with solving a wide range of issues that might be happening to your current site.

Digital Marketing

GRAYBOX works with clients across the country on their digital marketing initiatives, including the following: Marketing Strategy Understanding your customers with targeted user personas and recommended marketing channels that will drive the best site traffic and engagement to achieve your goals. Organic & Paid Search Ongoing management of paid and organic search campaigns, driving high ROAS that takes into account product margins and builds a solid foundation of organic traffic growth. Includes targeted campaigns to support in-store efforts. Email Marketing Campaign strategy, setup and deployment of ongoing email campaigns, including segmented customer communication based on purchase history/on-site action. Social Strategy Recommendations and approaches social channels that resonate best with your customers and definition of tactics, voice, and tone that are on-brand.

Verticals Serviced
• Beauty & Skincare
• Books & Magazines
• Business to Business (B2B)
• Education
• Fashion & Accessories
• Food & Beverage
• Health & Wellness
• Home & Interiors
• Jewelry
• Non-profit
• Sports & Equipment




Partner details

Partner tier:

Partner type:

Agency Partner


United States headquarters:

107 SE Washington St Ste 700

United States