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UBQ Europe

Overview

UBQ provides digital strategy that blends creativity & technology to deliver amazing results. We create strategies & make them a reality. We are customer centric so you and your customers are at the heart of everything we do. We are strategically led, supported by creativity and technology to achieve user and business goals. We are results driven so our work is measurable and transparent so you get visibility and value. Our services include; digital strategy & insights consulting services, a full end-to-end digital services eco-system, eCommerce & digital platform development and migration and we provide IT services & systems integration. We can answer most business strategic questions on topics like growth, profitability, technology-driven transformation and operating models.

Services

Digital Strategy & Insights

UBQ’s digital strategy helps our clients to understand where to focus their investment and how to achieve a return on investment in the quickest and most effective methods. Our strategy marries business objectives with customer expectations. What changes are needed and what is the roadmap to get there? Capability, culture and technology are considered along with collaborative stakeholder management. We have the expertise and capability to ensure your goals are met. Through analysis and collaboration with you to understand the constraints of time, scope and budget, we provide a blend of analysis, insights, options and recommendations to accelerate your business.

Customer Experience

How many touchpoints and channels do your customers interact with your brand? Probably too many to remember and a few more besides, but the impression you leave on each of them differentiates your products and services from the competition and can make the difference between success or not. We anticipate problems, define needs and create solutions to ensure that every customer has a positive experience at each step of that customer journey – building trust and loyalty on the way. We use a variety of methods including customer research, prototyping, testing and validation to provide intuitive, engaging and consistent experiences across multiple channels

The UBQ Multi-Channel Ecosystem

A modular, flexible multichannel ecosystem Each element is tailored to our clients’ requirements and can be selected as a one-off service or an end-to-end solution. Ecommerce Platforms We are technology agnostic which allows us to select and deliver the platform that best suits your business needs. Payment Gateway We work with the industry's best known and widely used gateways. Adyen, ApplePay, PayU, PayPal and Stripe to name just a few of the payment technologies we have integrated. Shipping Services We are able to ensure that your shipping provider offers the best value and service for you and your customers and that last mile fulfilment is a best in class solution. Logistics Services Our strong connections with logistics businesses such as DPD, IForce, InPost, DHL and UPS ensure your warehousing, pick & pack and return management is effective. Customer Service UBQ can support you in setting up a customer service team or integrate with existing technologies such as Arteria, Zendesk, SalesForce or HubSpot. Ecommerce Services We provide merchandise & visual planning, copywriting, photography, translations, pricing & promotions as well asdigital marketing to support your business acceleration.

Results & Success Driven

We measure our results by your success. Our work is measurable, transparent and aligned to business and customer needs. Taking a digital-first mentality and leveraging the right channel at exactly the right moment of the customer journey, we can stimulate growth beyond expectations. Our mentality is not to accept the status quo and rest on our laurels. If it ain’t broke, that’s fine but maybe it can be done better, more efficiently and with better results. We are proud of our work, clients and partners. The end result is important but so is the journey to get there.

Verticals Serviced
• Business to Business (B2B)
• Consumer Electronics
• Fashion & Accessories
• Health & Wellness
• Lifestyle
• Toys & Games

Clients

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Partner details


Partner tier:

Partner type:

Agency Partner

Website:

ubqeurope.com

United Kingdom headquarters:

89a High Street

Yarm,
United Kingdom