Overview

Nearly every eCommerce store loses a percentage of sales online, due to slowness or tech glitches - which commonly impact some products not all - and some users not all. And Googles CWV speed metrics matter too! Such glitches become more frequent as the complexity of a web-store increases with back-end integrations and front end AddOns for Search, Personalisation, A/B Testing, AI etc. Over 60 blue-chip retailers in the UK, and beyond, partner with thinkTribe's managed service team, so that ALL teams have a single point of truth: the 24/7 dashboard and frequent debriefs. We become a uniting force between your teams and your supplier's technology teams - ensuring CX bugs are fixed, and CX KPI's are continuosuly improved.