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Old North Collective

Overview

The world is changing and the "new normal" is ever evolving. Old North Collective helps merchants navigate the ever changing landscape. We believe that a company's IT systems should make life easier, not harder. This means that ONC looks at both front and back office needs to optimize customer and employee experiences. With our 7 Webby Awards, we help build a website that drives revenue, not just on BigCommerce, but across marketplaces, storefronts, multiple brands, and countries. In addition to our strategic partnership with BigCommerce, we are Netsuite solution partners, Acumatica VARs, and strategic partners with Hubspot. These relationships allow us to create a central source of truth across a merchants technology ecosystem. Stop playing Games. Find a Partner.

Services

Acumatica VAR and BigCommerce Agency

Say good bye to vendors that don't talk to each other or understand the bigger picture. We are fluent in both both languages of Ecommerce and ERP. Old North Collective is one of the few agencies and ERP consultancies in North America that has this distinction. Our practice specializes in helping merchants optimize their operations through software. Our team of designers and business process integrators will learn your customers behaviors, optimizing the web store for conversions; while also mapping your internal processes through a series of Kaizens, so that your ERP reflects the unique way you do business. With this, BigCommerce and Acumatica can supercharge your organization's ability to exceed your revenue goals. Gone are the days of horrible UI and poor employee adoption of systems because of poor configuration or confusing administrative processes. This integration is probably one of the best connected systems in the current market segment.

Hubspot CMS plus BigCommerce Headless

Leverage the power of two best of breed products. BigCommerce Stencil is a powerful tool, but it does have constraints. Let your design push boundaries on Hubspot CMS Hub, while also leveraging BigCommerce's shopping experience and Hubspot's powerful marketing tools. CMS Hub give your team tools like attribution tracking, adaptive testing, onsite chat, and powerful SEO tools. Power your B2C, B2B, or hybrid B2B/B2C store to the next level.

BigCommerce B2B Store Design

The B2B market was in the process of changing before Covid 19, the pandemic just accelerated these trends. The new B2B edition of BigCommerce helps you provide industry leading experiences to your clients.

BigCommerce B2B Store Development

Experience matters and while this is a new BigCommerce product, Old North Collective was one of the few agencies that was apart of the b2B edition beta. We won't only help you build your pixel perfect designs, but we make sure that your store is perfectly integrated with the rest of your businesses IT systems and software. Our driving goal is to have YOUR software work for YOU and your business.

B2B Procurement with Punchout2Go

Do business more efficiently. Leveraging Punchout2Go with BigCommerce gives your customers an experience like no other. Gone are the listicles of the ERP procurement systems, now your company can leverage to power of a digital shopping experience for your clients purchasing departments.

BigCommerce Design

Are you ready for an award winning website that not only connects with your customer, but also drives efficiency and revenue? Old North Collective is driven by the philosophy that good design solves problems PERIOD full stop. This means our design process is a bit unique. In order to solve problems we help our merchants understand how their website is being used. Understanding what is currently working and what isn't is key to building a new store that drives conversions and revenue.

BigCommerce Development

Let's build out a pixel perfect rendition of your store design and build a user experience that functions as it was intended. Builds and optimizations span the spectrum from simple store configuration with a few third party apps, to a fully custom webstore. The power of BigCommerce is that the code base is available to us. Open SaaS allows us to extend store functionality without having to purchase extra apps.

BigCommerce Integrations

Business process integration is integral to being a successful Ecommerce merchant in the third decade of the 21st century. Big data and customer analytics means nothing if it is siloed in disparate software. Old North Collective helps merchants, aka you, build connected systems with a central source of truth. This means that your system works for you to drive revenue and efficiency.

BigCommerce to Hubspot Integration

Disparate systems kill productivity and revenue. Old North Collective is strategic partners with both BigCommerce and Hubspot. This means that we have a unique understanding of both systems and can tie the systems together for a cohesive and unified business experience. Old North Collective utilizes IPaaS, pre built connectors, or we can build a custom connector for your unique needs. Connect your omnichannel commerce to HubSpot Sales Hub, Marketing Hub, Service Hub, or Operations Hub.

Netsuite to BigCommerce Integration

Best of breed ERP meet best of breed omnichannel commerce. Netsuite has incredibly powerful supply chain management, warehouse management, and financials connecting this to BigCommerce makes a lot of sense. But not all integrations are made equal. Old North Collective will work with you to execute your goals and create a seamless integration to builds operational efficiency and drive revenue. Make sure your system has integrations that allow your business to leverage multiple warehouses and 3PLs while keeping track of inventory in realtime across multiple websites, stores, and marketplaces.

Customer Journey Mapping

We help merchants understand the path to purchase for their different customer types. This allows for a baseline understanding for conversion rate optimization or the foundation for UI/UX that helps drive revenue.

Data Migration

What good is analytics and a great ERP or Ecommerce dashboard if your data isn’t set up to answer the questions that you're trying to ask? We work with our merchants to identify true data needs through workshops, diving into your business and customer personas. Once we have a solid understanding of the answers to your questions we help to augment, clean, and migrate your data into BigCommerce, BigCommerce + Netsuite, or BigCommerce + Acumatica. Thus making your data work for you, not against you.

Conversion Rate Optimization

As you probably already know, online traffic is highly inconsistent. If you’re not able to get potential customers to enter your conversion funnel on the first go-around, the chances of them coming back and creating revenue for your business is very low. Working with us to develop a good CRO campaign not only means saving a lot of your time, money, and efforts, but also helps us explore new growth strategies that we may have not been initially aware of.

SEO and PPC Services

To horribly misquote the Field of Dreams, "If you build it, they will come". You've have a store, great, now what? Leverage the research and technical expertise of our team at Old North Collective to get your store and products in from of the eye balls that are going to drive revenue. Recent times mean that marketing budgets need to go further than ever before. Our philosophy is to help you build out solid baseline traffic through SEO and blogging, then drive promotional events or new product revenue through digital ad. We can help you with highly targeted PPC or display ads across most of the known web. Get in from of your customers, not some random John Doe. Building highly technical SEO and blogs, mean that you are relevant to your customer, whether they are technical B2B buyers or B2C customers looking for the next new thing.

BigCommerce Post Go Live Support

After your go-live is completed, we’re not going to leave you hanging. Post go-live support is a true test of a good partner, and we’re ready to deliver. We’ll make sure that your organization is adapting to the new environment, because if issues arise, adoption and progress halts, momentum is drastically minimized, and will ultimately lead to a poor user experience. We’re here to help you avoid that.

BigCommerce Training and Education

Great training fosters a higher rate of employee productivity and software adoption. We will aid in training your employees, helping them grasp a broader understanding of BigCommerce and form greater productive relationships across departmental lines. Old North Collective offers both one-on-one training through company wide workshops, including custom training videos for onboarding future employees.

Verticals Serviced
• Automotive
• B2B
• Electronics
• Fashion/Jewelry
• Food/Beverage
• Health/Beauty
• Home/Garden
• Sports/Outdoors
• Toys/Games
• Wholesale/Manufacturing

Clients

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Partner details


Partner tier:

Partner type:

Agency Partner

Website:

www.onc.design

United States headquarters:

414 Fayetteville St

Raleigh,North Carolina
United States